Our refund policy operates within a timeframe of 7 working days.
during which full refunds can be issued. However, after this period, we are unable to provide complete reimbursements for purchases made. To ensure satisfaction with our services, we strongly recommend requesting a test before finalizing any purchase decision. We offer a free trial to help you familiarize yourself with our offerings. For optimal enjoyment of our channels, VOD, and series in various qualities, it is essential to have a fast internet connection.
Our support team is available around the clock to assist you with any inquiries or issues.
If you encounter a purchase error, our team will evaluate the situation and process the refund based on the nature of the problem. Upon receiving your complaint, we will confirm receipt via email and update you regarding the approval or denial of your request. Once approved, the refund will be processed and sent back to your original payment method within the stipulated timeframe.
In cases of delayed or missing refunds.
we encourage you to resubmit your claim. Additionally, please contact your bank, as processing times may vary depending on their procedures.
for any further information or assistance feel free to reach out to us via WhatsApp or email at Numidia.iptv@gmail.com .
Our goal is to ensure transparency and efficiency throughout the refund process while providing exceptional customer service.